Frequently Asked Questions
Q1: What is the maximum durability of these rollers?
Our sliding door rollers have successfully passed 45,000 cycles of open and close testing, ensuring long-term reliability.
Q2: Can I request samples before placing a bulk order?
Yes, we provide free samples for common styles. Special items may require a small charge which is refundable upon order placement.
Q3: What materials are used for the rollers and frame?
The frame is constructed from high-quality alloy, and the rollers are made of durable nylon with integrated ball bearings.
Q4: Are these rollers suitable for heavy doors?
Yes, the TDL300 model is specifically designed for heavy-duty applications, including large kitchen and bathroom doors.
Q5: Is the installation process complicated?
No, it features a top and bottom mount design that is engineered for easy and quick installation to save time on-site.
Q6: What is the typical lead time for production?
Lead time for samples is 7-10 days, while bulk production schedules depend on quantity and specific requirements.