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Frequently Asked Questions
Q1: Are you a factory?
A1: Yes, we are a professional manufacturer. You are welcome to visit our production facilities to see our quality standards.
Q2: What is your Minimum Order Quantity (MOQ)?
A2: It depends on your requirements. If logistics can be arranged, we can accept orders starting from 1 set.
Q3: How do I select colors and materials?
A3: We provide detailed photos and catalogs of colors, textures, profiles, and hardware to help you make the best choice for your design.
Q4: What is the standard order process?
A4: Our process includes: Material/Drawing confirmation -> Quotation -> Deposit payment -> Production -> Balance payment -> Delivery -> After-sales service.
Q5: What are your trade and payment terms?
A5: We offer FOB, CFR, and CIF terms. Payment usually requires a 30% deposit via T/T before mass production, with the balance paid upon receipt of the B/L copy.
Q6: How do you handle quality control?
A6: Every production step is monitored by QC professionals. We also perform a full assembly check before final packing to ensure everything fits perfectly.
Bashan Living
