❓ Frequently Asked Questions
How can I get a customized kitchen design?
You can provide your kitchen room size, shape, window/wall locations, and appliance dimensions. Our team will create a professional design tailored to your space.
What materials are available for the cabinets?
We offer a wide range of materials including Solid Wood, MDF, Plywood, and Particle Board, with finishes like Acrylic, Lacquer, UV, and Melamine.
What is your standard packaging for shipping?
Products are protected with PE film, pearl cotton, and white foam on all six sides. Corners are reinforced, and items are packed in tight cartons to prevent damage during transit.
What is the typical order process?
The process involves design confirmation, material selection, quotation, contract signing, deposit payment, production, and finally, delivery.
Do you provide installation support?
Yes, we provide step-by-step instructions to guide you through the installation process. If any parts are damaged during delivery, we will replace them free of charge.
Are your materials environmentally friendly?
Absolutely. We use E0 and E1 grade boards which are waterproof and conform to high environmental safety standards.
Bashan Living
