How do I start the customization process for my kitchen?
You can begin by sharing your design plans. If you don't have one, simply provide your kitchen dimensions (width, length, ceiling height) and appliance sizes, and a design will be created for you.
What material options are available for the cabinets?
We offer a wide range of materials including Melamine board, MDF, Plywood, and Solid Wood for carcases, with finishes like Lacquer, PVC, and Wood Veneer.
How is the quotation calculated?
Once the materials, hardware, and design plans are confirmed, we will provide a detailed quotation based on your specific requirements and quantities.
What is the production and delivery timeline?
Production begins immediately upon receipt of the deposit. Once completed, we arrange secure shipments and provide all necessary documentation.
Do you provide installation support?
Yes, we provide step-by-step instructions to guide you through the installation process until it is successfully completed.
What happens if parts are damaged during shipment?
If any part is broken during delivery, simply take a photo and send it to us. We will manufacture and send replacement parts to you free of charge.
Bashan Living
